Job Description
Behind every advertising campaign at Google are systems to make it run. Behind those systems are Googlers who advise and partner with our users and customers. As an Advertiser Solutions Consultant you will support clients using our DoubleClick products, including mobile and rich media. Your projects will include business pitches, product implementation and upgrades, and custom solutions. Customers will look to your expertise on product configuration and business processes, combining your deep understanding of DoubleClick products with industry best practices.
As a Google Analytics Specialist you will help ensure that customers complete their adoption of Google Analytics and Google Analytics 360. You will also ensure their ongoing satisfaction with these products.
You will work with different internal resources across many functional areas, and external Google Analytics partners, to ensure that Google Analytics and Google Analytics 360 can help customers grow their measurement and attribution capabilities. Supported by APAC team, you will demonstrate your expertise with our analytics tools, in particular Google Analytics implementations, serving as a first tier support contact and internal support escalation point. Partners and customers will look to your expertise on product configuration and business processes, combining your deep understanding of analytics solutions.
Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build strong businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We’re uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google’s broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
Responsibilities
- Investigate and track client implementation concerns and collaborate with cross functional team to resolve any Google Analytics implementation issues.
- Work collaboratively in a large sales organization to drive market share growth for the product. Coordinate internal resources across many functional areas to fulfill customer needs.
- Develop strong relationships within all levels of major advertisers, publishers, resellers and agencies to serve as a trusted consultant in order to solidify and grow these relationships.
- Manage current accounts and consult clients on how best to leverage digital ad platforms with a data-driven approach.
Qualifications
Minimum Qualifications:
- BA/BS degree in Computer Science, a related technical field or equivalent practical experience.
- Experience using and/or deploying digital analytics and measurement solutions.
- Experience in data driven marketing and marketing/media performance reports and metrics.
- Ability to speak and write in English and Mandarin fluently and idiomatically.
- Knowledge of mobile app analytics, website analytics, advertising analytics and digital ad platforms and established relationships within the digital marketing and analytics industry.
- Understanding of the industry’s issues, a vision for its growth, and a commitment to advance Google’s forward-looking strategies within the marketplace.
- Ability to develop and grow senior-level relationships with advertiser, publisher and agency customers.
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